FAQ
1) Orders & Shipping
Q: How long does shipping take?
A: Standard shipping within the USA takes 3–07 business days depending on the product. You’ll receive a tracking number once your order is shipped.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Delivery times vary by country. Shipping costs will be calculated at checkout.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive an email with a tracking link. You can also check your order status under My Account → Orders.
2) Returns & Exchanges
Q: What is your return policy?
A: We offer 30-day returns on all unworn, unused items with tags still attached. Please check our [Return Policy Page] for full details.
Q: Can I exchange for a different size or color?
A: Yes! If the size doesn’t fit, you can request an exchange within 30 days.
3) Products
Q: How do I choose the right size?
A: Please check the Size Guide on each product page. If you’re unsure, order one size up for comfort.
Q: Are your products true to size?
A: Most of our products are true to size, but some styles may fit differently. Check product descriptions for details.
Q: What materials are your dresses/activewear made of?
A: We use high-quality fabrics such as polyester, cotton blends, and spandex to ensure comfort, durability, and stretch.
4) Payments
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
Q: Is my payment secure?
A: Yes, our store uses SSL encryption and trusted payment gateways for secure checkout.
5) General
Q: Can I cancel or change my order after placing it?
A: Orders can be changed or canceled within 12 hours of purchase. After that, the order goes into processing.
Q: How do I contact customer support?
A: You can reach us anytime through our [Contact Us] page or by emailing